Compendium

A very warm welcome to The Point Resort

Located in the heart of Bargara just moments away from Kelly’s Beach – The Point Resort offers spacious, self-contained apartments set amongst a gorgeous sea side backdrop – ideal for family leisure travel.

This guide contains information on services and facilities available within our accommodation, as well as local information on Bargara and the Coral Coast.

While you relax here at The Point Resort, we suggest you take time to experience all that this area has to offer.

It is a pleasure to have you stay with us at The Point Resort. We all hope you have an enjoyable and comfortable stay.

Should there be anything we can assist during your stay please do not hesitate to contact Reception on +61 7 4150 5000

– The Team at The Point Resort

Reception is attended from:

• Monday to Friday: 8:30am – 5:00pm
• Saturday: 9:30am – 3:00pm
• Sunday: 10:00am – 1:00pm

*Public Holidays subject to change*

If you are departing outside office hours, please settle your account the day prior. We accept Mastercard and Visa. Cheques are not accepted. All transactions must be carried out during office hours.

If you intend to arrive outside of office hours, please let reception aware prior to your arrival so we can organise a late check-in procedure for you. 

Management reserves the right to enter your apartment for cleaning, maintenance and inspection.

Check in time is from 2:00pm. Please see our reception open hours and if you will arrive outside these hours, please contact us to make arrangements prior to arrival.

Check out time is 10:00am. Please return keys to reception when checking out.

Guests departing outside office hours are asked to leave their key(s) in the after-hours key drop box located under The Point Resort sign.

Guest are asked to park in is the parking sports labelled “Guest only.” These parks are on a first come first served basis. If you are in need of extra parking there is more parking bays out the front. 

You will need to use your key to gain entry to the apartment, main entrance at night and the car park.

PLEASE NOTE: If keys are lost, please contact Reception so that a replacement set can be arranged. Replacement/Lost keys do incur a charge of $10 per key.

All apartments are equipped with a washing machine and dryer. 

To maintain the appearance standard of the resort to protect the paint, we would appreciate it if you would refrain from hanging towels and washing over the balconies. Please use clothes airer supplied.

All facilities are open from 6:00am – 9:00pm daily. Please consider other guests when using these facilities.

• Children under the age of 16 are to be supervised at all times.
• Alcohol, glass and food are not permitted around the pool and spa areas.
• Pushing, running, jumping or rough play is prohibited in the pool and spa areas.
• Swimming whilst under the influence is not allowed.
• No surfboards or boogie boards allowed in the pool.

FAILURE TO FOLLOW THESE RULES MAY RESULT IN YOUR ACCESS BEING RESTRICTED.

There is a BBQ entertainment area available for guest use. Please consider other guests when using this area. We kindly request the BBQ is cleaned after use for the next guest to enjoy. 

The wi-fi network and password is provided to you on check-in.

POLICE, FIRE DEPARTMENT OR AMBULANCE – Dial: 000

https://www.qld.gov.au/emergency/emergencies-services

HOSPITAL – Dial: (07) 4150 2222
Bundaberg Hospital, 271 Bourbong Street • 17.6km

IMPORTANT NOTICE:
A fire evacuation plan is located on the back of your apartment door, please ensure you have familiarized yourself with the nearest fire exit.

IN CASE OF FIRE – DO NOT USE LIFTS.
This property is fitted with an advanced fire protection system. In the case of a fire, please follow the procedures outlined below:

1. If the fire alarm or automatic evacuation system sounds, please make your way to the nearest fire exit.
2. Close the apartment door firmly behind you when all occupants of the apartment have vacated.
3. Leave all bags in your room.
4. Do not run. Do not use the lifts.
5. Do not telephone Reception as we may require the phone lines for Emergency calls.
6. Proceed to the assembly area at the front entrance of the building. Await further instruction from the Fire Services or a Point Resort team member.
7. Do not re-enter the building unless you are advised to do so by the Fire Brigade or a Point Resort team member.

Unfortunately no animals of any kind are permitted in the complex, without the prior approval of the Body Corporate. Guests who bring animals into the complex may be evicted without the right to a refund.

As per the Guide Dogs Act 1972, section 5, Guide Dogs or Companion dogs are permitted in the complex subject to prior approval by management and Body Corporate. Proof of registration will be requested.

There may be an extra cleaning fee included in your tariff, which will be agreed upon when making your booking.

The registered occupier of the unit is liable for any breakages or damages done during their stay. Please report all breakages or damage to Reception immediately.

To ensure a pleasant holiday is had by all, we ask parents to SUPERVISE their children. Please ensure all signs are adhered to as any damage caused by children will become the parent’s expense. Persons found vandalizing or damaging resort property or equipment will be required to pay all damage costs and asked to vacate the resort. Children to be escorted in the lift.

Our apartments are not serviced daily as we are self contained apartments, bookings of 8 nights or more receive a mid stay service. If you do wish to have a daily service it can be arranged for a fee.

All units have fully equipped kitchens with fridge, ceramic cooktop, oven and dishwasher. Please contact reception should any of the above items be faulty.

Units that are equipped with stove tops – do not leave cooking unattended and ensure to always allow full ventilation by opening windows and doors when cooking. A Fire Brigade Levy from $1200 may apply should the fire alarm be activated.

All items in room (e.g. furniture, crockery and cutlery) are to remain in the rooms and not to be moved between other units if you have friends or family staying. Any items missing will incur a replacement charge.

Should any item in your apartment require attention, please contact Reception as soon as possible so this can be rectified.

As per Queensland Fire Regulations:

• 1 Bedroom Sunset – 3 persons
• 1 Bedroom Ocean View – 2 persons
• 2 Bedroom Sunset Apartment – 5 persons
• 2 Bedroom Ocean View Apartment – 5 persons
• 2 Bedroom Executive Apartment – 5 persons
• 3 Bedroom Ocean View Apartment – 7 persons

*Please note this is listing the maximum amount of people per apartment not the amount included in the standard rate.

Children aged 0-2 are included in price if using existing bedding. Please note we do have cots available to hire at $25 per booking. Children aged 3 years+ are at adult rates which incurs an extra fee of $30 per night.

Bins are located in the refuse room at the front end of the building. Both sides of the building have a refuse room. 

As we are self-catering accommodation, you are responsible for maintaining the general tidiness and cleanliness of your apartment during your stay (daily servicing can be arranged at an additional cost should you require).

We ask that the apartment is left tidy with all cutlery, crockery & utensils washed and placed back in the cupboards and drawers and please ensure the Air Conditioning is turned off at departure.

The entire property is non-smoking, including your apartment, balconies and all common areas. A minimum fee of $250 will be applied to your account for non-compliance. Should the smoke detector be activated a fire brigade levy fee from $1200 applies.

All apartments include a television with cable channels. 

If you experience issues with this during your stay, please let reception know so we can try our best to rectify during your stay.

Please ensure you have informed your visitors of your unit number if they wish to call you outside of office hours.

As per Body Corporate By-Laws, washing is not permitted to be hung over the balconies railing please use the clothes airer provided.